Delete your Mapeezy account

This page explains how to delete your account for the Mapeezy Tracking app, the Mapeezy web tracking portal and mapeezy.com, provided by Mapeezy Tracking and Telematics (OPC) Private Limited.

How to request deletion

1. Email admin@mapeezy.com from the email address registered on your account, with the subject "Account deletion request".
2. Include your registered phone number and, if you have them, your vehicles' registration numbers, so we can find the right account.
3. We will confirm the request with you, and complete the deletion within 30 days.

If your account was created by a fleet owner or reseller, you can also ask them to remove you. The owner of a fleet account can ask us to delete the whole account.

What is deleted

• Your profile: name, email address, phone number and login credentials.
• Vehicles and devices linked to the account, with their settings, alerts and uploaded documents.
• Vehicle location, trip history and device data for the account, including archived copies.
• Dashcam recordings stored on our servers for the account.
• Push-notification tokens for your devices.

What we keep, and for how long

• Order, invoice and payment records, for the period required by Indian tax and accounting laws (generally 8 years).
• Records we must keep to comply with a legal obligation or a lawful request from authorities, only as long as that obligation lasts.

Deleting your account stops tracking and alerts for its vehicles. Active subscriptions are not refunded automatically; see our refund policy.

For more on how we handle your data, read our Privacy Policy.